If you would like to include additional/miscellaneous metadata (beyond the rep's integration id and the call's occurred at), please provide this via a JSON, XML, or CSV file, with the same naming scheme as the audio file:
Example audio file naming scheme:
/PROD/incoming/123abc_2020-12-25T13h30m00s-0700.mp3
Example of the corresponding JSON metadata file:
/PROD/incoming/123abc_2020-12-25T13h30m00s-0700.json